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Terms and Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

FitToDo, LLC. ("FitToDo") may revise and update these Terms and Conditions at any time. Your continued usage of the FitToDo website ("FitToDo Site," or the "Site,") will mean you accept those changes.

PRIVACY POLICY

" We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone." Or, if they do pass along personal information for whatever reasons, they would state this instead. This policy should be tailored to how the merchant intends to use the information they are given.

SECURITY POLICY

"Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet."

SHIPPING POLICY/DELIVERY POLICY

This policy should clearly define the merchant’s shipping policy

“Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

If you require express or 2 day shipping, please email us at support@fittodo.com for charges.

REFUND POLICY

"We offer a 30 Money Back Guarantee on almost every product we offer. Please email at support@fittodo.com, in advance within 30 days of purchase date."

All cardholders entering the merchant’s website must be informed of the Security of the website. Also, just because a merchant is paying for a service already provided, it does not mean they will not request a refund, so that is where the Refund policy comes in. See Visa/MC regulations below for further clarification:

Visa

Merchant Web Site Requirements

Web Site Information

A Web Site operated by a Merchant, Sponsored Merchant, or Internet Payment Service Provider must contain all of the following information:

  1. Complete description of the goods or services offered.
  2. Returned merchandise and refund policy.
  3. Customer service contact, including Electronic Mail Address and /or telephone number.
  4. Transaction currency (e.g., U.S. dollars, Canadian dollars).
  5. Export or legal restrictions (if known).
  6. Delivery policy.
  7. The address of the Merchant Outlet’s Permanent Establishment, including the Merchant Outlet country1:
  8. On the same screen view as the checkout screen used to present the total purchase amount or Within the sequence of Web pages the Cardholder accesses during the checkout process.
  9. Consumer data privacy policy.
  10. Security method for the transmission of payment data.
Refund Policy Disclosure—Electronic Commerce Merchant

An Electronic Commerce Merchant Web Site must communicate its refund policy to the Cardholder during the order process and require the Cardholder to select a “click to accept” or other affirmative button to acknowledge the policy.

The terms and conditions of the purchase must be displayed:

  1. On the same screen view as the checkout screen used to present the total purchase amount or
  2. Within the sequence of Web pages the Cardholder accesses during the checkout process
Special Circumstances

A Merchant may, with Cardholder approval and if permitted by local law, identify terms for special circumstances (such as late delivery, delivery charges).

The Merchant must print any special terms on the Transaction Receipt.

MasterCard

Merchant Requirements: Electronic Commerce Transactions

Each Merchant must:

  1. Clearly display a mailing address, and a contact telephone number or e-mail address, for customer queries resulting from electronic commerce Transactions. This information may be displayed on any page within the Merchant’s Web site, but must be readily accessible to a Cardholder, and remain displayed for at least ninety (90) calendar days after the last day on which a Transaction was performed.
  2. Provide a function for Cardholders to confirm a purchase on the Web site. This confirmation function must be provided before the sale has been completed and any charges levied.
  3. Display a receipt page, after the Cardholder confirms a purchase. The display of the receipt on the screen must be printable.
  4. Ensure that information provided on any e-mail acknowledgement of the Cardholder’s order is in compliance with all other requirements for a Transaction receipt. Refer to receipt requirements later in this chapter for further information.
  5. Not request an authorization until the goods or services are ready to be dispatched. Refer to chapter 9, “Processing Requirements,” for further information about processing electronic commerce Transactions.
  6. Ensure that the Transaction amount used in the authorization message matches the value of the goods in an individual shipment, including any additional charges for posting and packing etc.
  7. Ensure that the combined amount of all shipments does not exceed the total amount agreed with the Cardholder. The Merchant must send an e-mail notification to the Cardholder explaining that the order will be sent in more than one shipment, and that a payment will be requested for each shipment.
  8. Ensure that the Cardholder is advised if, as a result of Multiple or Partial Deliveries the original price is exceeded or the total completion of the order has taken more than thirty (30) calendar days from the time the Cardholder placed the order. The Merchant will then be required to make a new purchase order for the additional amount and, if appropriate, include the revised delivery date. This new Transaction must be authorized and processed in accordance with the Rules and technical specifications of the Organization.

Return Merchandise Adjustments, Credits, and Other Specific Terms of a Transaction

With proper disclosure at the time of any Transaction, a Merchant:

  1. Is not obliged to accept merchandise in return or exchange or to issue refunds to Cardholders.
  2. May only accept merchandise in immediate exchange for similar merchandise of a price equal to the amount of the original Transaction.
  3. May accept merchandise in return and deliver to the Cardholder a credit slip for the value of the merchandise returned, which may be used only in the Merchant’s place(s) of business.
  4. if permitted by applicable law, may stipulate special circumstances agreed to by the Cardholder, e.g., late delivery charges, insurance charges.
  5. If proper disclosure is not made at the time of the Transaction and any merchandise is accepted for return or any services are terminated or cancelled, or any price adjustment is allowed by the Merchant, the Merchant is allowed to make a cash refund to the Cardholder, or the Merchant must process an online credit Transaction to the Issuer, and provide the Cardholder a credit receipt evidencing such refund or adjustment. The Merchant must sign and date each credit receipt and must include thereon a brief identification of the merchandise returned, services cancelled or adjustment made and the amount of the credit in sufficient detail to identify the Transaction.
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